Find practical information to support your care — including details about medications we use, pre- and post-treatment guides, and links to trusted skin health resources.
We hope our FAQs will answer some of your itching questions, but if not, please contact us.
DOWNLOADS
Patient Information Sheets
Medication Guides
Please find downloadable guides to the use of some of our medications.
Laser Guides
A pre- and post-treatment guide is available for our Nordlys treatments
Procedural Guides
A downloadable pre- and post-procedural guide can be found below.
Website Links
There are many patient support groups available for dermatological conditions. Below are a link to just some of these.
FAQ’S
Frequently Asked Questions
Do you need a GP referral to visit Smart Dermatology?
A referral letter is not required, however without one we are unable to claim a Medicare rebate for you.
A referral letter from your GP lasts twelve months and from another specialist lasts three months. If your letter has expired, we ask that you get a new one to ensure we can continue to provide the Medicare rebate.
Can I use my private health insurance to claim a rebate?
No, private health insurance does not cover outpatient consultations nor most procedures. However, as all cover is different, we recommend you check with your private health insurer if you have any specific questions.
What should I bring to my consultation?
On the day of your appointment, please bring your referral letter, Medicare card and any concession card you may have.
An up-to-date list of your medications can be helpful (occasionally details may have changed from the time of your referral letter). Additionally, any investigations, creams, or other treatments you may have tried for your skin should be brought in to help us give you the best possible care.
What do I do if I think I have a lesion or rash that needs more urgent review?
Wait times for medical care are increasing and whilst some things can wait, we understand there are many things which need to be seen more urgently. If you have a new or changing mole, a growing lump, or severe rash which is impacting your daily function or sleep, please speak to your general practicitioner. They may be able to provide initial assessment and/or relief and may contact us for a more urgent review if deemed necessary. If there are still concerns, please send an email through to us with your concern.